Login
      Contents x
      Licence not found
      • 25 Jul 2024
      • 1 Minute to read
      • Print
      Contents

      Licence not found

      • Updated on 25 Jul 2024
      • 1 Minute to read
      • Print
      Article summary

      If your licence is not found, please select the relevant licence type from the list below, to help troubleshoot the problem. 

      If you have a dongle (USB) plugged into your computer, you have a standalone licence. If you don't have a dongle but think you should have access to a licence, it will be a network licence. 

      Standalone licence

      Network (fixed or Cloud) licence

      Trial licence

      Was this article helpful?
      What's Next
      Company
      Resources
      Support
      Useful Links
      Copyright © 2024 Jacobs
        Change password!
        Changing your password will log you out immediately. Use the new password to log back in.
        Change profile
        Success!
        First name must have atleast 2 characters. Numbers and special characters are not allowed.
        Last name must have atleast 1 characters. Numbers and special characters are not allowed.
        Enter a valid email
        Enter a valid password
        Your profile has been successfully updated.
        Logout
        ESC

        Eddy AI, facilitating knowledge discovery through conversational intelligence